Privacy Policy

Last updated: 07/03/2025

At RenoCraft LTD ("we", "our", or "us"), accessible via www.renocraftltd.co.uk, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).

1. What Information We Collect

• Full name, phone number, and email address
• Property address and renovation requirements
• Quotes and project-related communication
• Website usage data collected via cookies and analytics tools

2. How We Use Your Information

• To respond to inquiries and provide quotations
• To schedule appointments and deliver services
• To send project updates and invoices
• To improve our website and advertising effectiveness

3. Marketing and Tracking

We use tools like Google Ads, Facebook Pixel, and Google Analytics to track interactions, personalise ads, and measure campaign performance. These tools may collect anonymised data using cookies. You can opt out via browser settings or ad preferences.

4. Communication Consent

By submitting your information via our forms, you consent to receiving emails, SMS, or calls for:

• Project and quote follow-ups
• Transactional notifications
• Promotional offers (with opt-out link)

5. Your Rights

You have the right to request access to, correct, or delete your data. Please email [email protected] to make such requests.

6. Contact

RenoCraft LTD
20 Vine Street, Preston, England, PR1 8TH
Email: [email protected]